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The Big Question: Do you have a process for handling tenant complaints?

The Big Question: Do you have a process for handling tenant complaints?

We all know how important it is to deal with tenant complaints promptly and professionally. We want to hear more about your complaints procedures our latest Big Question feature for NRLA members' magazine Property.

Industry News Sanjeev Shetty 19/02/2025
Right to rent changes: What you need to know

Right to rent changes: What you need to know

Right to rent guidance for landlords and letting agents has been updated this month. Here policy officer Dan Cumming runs through what you need to know.

Industry News Dan Cumming 19/02/2025
Leaseholders to benefit from new rules

Leaseholders to benefit from new rules

Industry News Eleanor Bateman 19/02/2025
Exclusive MEES webinar announced – book your place

Exclusive MEES webinar announced – book your place

Industry News Sanjeev Shetty 14/02/2025
NRLA On Tour - Capacity crowd in Bristol

NRLA On Tour - Capacity crowd in Bristol

Industry News Sanjeev Shetty 14/02/2025
MEES proposals: What you need to know

MEES proposals: What you need to know

Industry News Mia Rotaru 14/02/2025
Record numbers of landlords selling homes

Record numbers of landlords selling homes

Industry News Sanjeev Shetty 06/02/2025
Renters’ Rights Bill will fail without proper plan for enforcement

Renters’ Rights Bill will fail without proper plan for enforcement

Industry News NRLA Communications Team 12/02/2025
Renters’ Rights Bill will fail without proper enforcement plan

Renters’ Rights Bill will fail without proper enforcement plan

Industry News NRLA Communications Team 12/02/2025
Fewer homes and higher rents the true cost of energy efficiency plans

Fewer homes and higher rents the true cost of energy efficiency plans

Industry News Ben Beadle 11/02/2025
NRLA International Women’s Day celebrations – book your place today

NRLA International Women’s Day celebrations – book your place today

Industry News Sally Walmsley 07/02/2025
Landlords respond to Government's energy efficiency plans

Landlords respond to Government's energy efficiency plans

Industry News NRLA Communications Team 07/02/2025