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Social housing training courses
A selection of courses designed to upskill social housing professionals providing housing association colleagues with up-to-date CPD
We provide high-quality training that meets the evolving demands of social housing. That's why local authorities and housing organisations nationwide trust us to deliver their training needs.
Whether you require bespoke training or off-the-shelf solutions, our award-winning courses ensure you and your team are equipped with the skills you need to thrive in todays housing sector and enable you to overcome the challenges you face day-to-day.
Why choose us?
- Customised training programmes purposefully designed to address the unique challenges faced by your organisation
- Ready-made courses that are proven, efficient, and available for immediate delivery
- Industry expert tutors with extensive experience in social housing
- Flexible learning options to suit varying schedules.
To discuss how we can support your training needs, please complete and submit the form below or email [email protected].
Contact us to discuss bespoke opportunities
Our courses
Customer Service & Tenancy Relationships eLearning
This training course is designed to equip professionals working in social housing with the essential skills and knowledge to effectively enhance customer service and manage tenancy relationships. The course covers key aspects of tenant interaction, industry guidance, and best practices to ensure a positive living environment for all residents.
- Who's it for?
- Social Housing Providers
- CPD Points Awarded
- 3 standard
Introduction to Financing for Housing
The course provides a detailed overview of England's housing finance. Throughout the course, you will explore various features of this, including the Affordable Homes Programme and the shift towards an "affordable rent" models. This interactive course highlights the roles of local authorities, housing associations, and the private sector, emphasising efforts to increase affordable housing availability and accessibility for low-income families.
- Who's it for?
- Social Housing Providers
- CPD Points Awarded
- 1 standard
Introduction to Housing Policy
The housing policy process in England comprises several components. Over time, these policies have evolved to adapt to changing sector needs and economic conditions, including significant government intervention following major events. This course aims to provide a greater understanding of policy in the social housing sector in England. In this interactive course, you will explore all the key areas to provide insight into social housing policy further expanding confidence and knowledge in the housing field.
- Who's it for?
- Social Housing Providers
- CPD Points Awarded
- 1 standard
Introduction to Housing Law
In England, housing laws encompass many regulations and policies that define the relationships between landlords, tenants, and local government and how housing laws are formulated and implemented. Key legislations include the Landlord and Tenant Act 1985, the Housing Act 2004, the Equality Act 2010 and many more. In this course, we will explore the various pieces of legislation and guidance that form the framework for housing in England.
- Who's it for?
- Social Housing Providers
- CPD Points Awarded
- 1 standard
Introduction to Professional Practice Skills for Housing
Being part of a profession means following certain rules and pursuing constant learning. Acting professionally involves honesty, proficiency, and respect towards others. In this course, you will gain a greater understanding of what it takes to be a professional in the housing sector, and you will explore ways of growing your current skill set to allow you to develop personally and professionally.
- Who's it for?
- Social Housing Providers
- CPD Points Awarded
- 1 standard
Introduction to Safeguarding
This interactive training course comprehensively explains safeguarding responsibilities within housing environments. You will explore fundamental principles of safeguarding, relevant UK legislation, and practical skills needed to ensure the safety and well-being of vulnerable individuals. This course is essential for housing providers, housing support workers, and those in housing management or caregiving roles.
- Who's it for?
- Social Housing Providers
- CPD Points Awarded
- 1 standard
Damp and Mould Awareness: Best Practices for Property Maintenance
An in-depth look at how to Identify and master the causes of condensation, mould and dampness, with an outline of the law, what action can be taken against the landlord and/or tenants and how to remove or reduce its occurrence.
- Who's it for?
- Landlords and Agents
- CPD Points Awarded
- 3 standard
Damp and Mould Awareness: Best Practices for Property Maintenance eLearning
An in-depth eLearning look at how to Identify and master the causes of condensation, mould and dampness, with an outline of the law, what action can be taken against the landlord and/or tenants and how to remove or reduce its occurrence.
- Who's it for?
- Property Professionals
- CPD Points Awarded
- 1 standard