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The Landlord Conference 2024: Valuation Office Agency - Rent Officer Functions

Stand Number 32

Your contact at the conference is: Jo Cornick

You can contact Jo using the details below:

Address: 8th Floor, 10 South Colonnade, Canary Wharf, London, E14 4PU

Email: [email protected]

Number: 07929 741335

Find out more about Valuation Office Agency here: www.voa.gov.uk

Introducing Valuation Office Agency Rent Officers  

Who are we?  

We are a national team of over 100 statutory rent officers, independent and impartial.    

What do we do?  

Rent Officers have 3 primary functions:  

  • Housing Benefit valuations (for those exempt from Universal Credit)  

  • Fair Rent Valuations  

  • Lettings Information Collection which:  

  • Provides comparable data for valuations  

  • Used to calculate all three measures of consumer price inflation:    

  • the Consumer Price Index (CPI)    

  • the Consumer Prices Index including housing costs (CPIH)  

  • the Retail Price Index (RPI).   

  • Provides Department of Work and Pensions with annual LHA percentile figures  

Local Housing Allowance (LHA) rates applicable from April 2024 to March 2025 - GOV.UK (www.gov.uk)  

Due to the national nature of our role, we aim to collect data from:  

  • a range of sources, from individual landlords with a single property, to agents with large portfolios   
  • a range of property types and sizes, from single rooms to large, detached houses   
  • a variety of tenancies (including new, renewal and periodic tenancies)    
  • across every area in England.  

What about Privacy?  

The VOA will only use information in the way described in our Rent Officer Functions privacy notice and following data protection law.   

We will not share information with anyone unless it is lawful to do so.